Services > Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales

Get more from your CRM with our Dynamics 365 Customer Engagement consulting and implementation services. From configuration and data migration to integration, reporting and automation, we help your sales team work from one accurate view of every customer and deal.

Give your sellers a CRM they actually use. Talk to our team today.

Success Stories

What We Do

Built around how your team sells.

Our team implements and extends Dynamics 365 Sales on the Microsoft platform we work in every day: Dataverse, Power Platform, Power BI and Azure. From cleaning up your data to automating the admin around each deal, we build CRM solutions that fit your sales process instead of forcing a new one.

01
Pipeline Management

Track leads and opportunities through stages that match your sales process, with clear ownership at every step.

02
Customer 360

Bring accounts, contacts, activities and deal history into one record your whole team can rely on.

03
Forecasting

Roll up pipeline into accurate forecasts by rep, team and region, updated as deals move.

04
Sales Analytics

Power BI dashboards on win rates, cycle time and revenue, built directly on your CRM data.

05
Copilot in Dynamics 365 Sales

Meeting summaries, email drafts, lead scoring and deal insights inside the tools sellers already use.

06
Integration

Connect Dynamics 365 with your ERP, marketing platform, Outlook and Teams so data flows without re-entry.

07
Automation

Power Automate workflows for approvals, follow-ups and handoffs that take routine work off your reps.

08
Security & Access

Role-based security that controls who sees and edits what, aligned with Microsoft’s compliance standards.

Our Approach

  • We map your sales process, current tools, data sources and where the friction is today.

  • We define what Dynamics 365 needs to do for your team, what to configure versus build, and a phased roadmap.

  • We design your data model, pipeline stages, security roles, integrations and reporting before anything is built.

  • We configure the CRM, migrate and clean your data, build integrations and automations, and set up your dashboards.

  • We test with real users and real scenarios, then refine forms, workflows and reports based on feedback.

  • We train your sellers and admins so they can use the system confidently and manage it day to day.

  • We stay on to support your team, add capabilities as you grow, and keep the platform in step with Microsoft’s release waves.

Your Dynamics 365 Digital Partner

Alphabyte combines Dynamics 365 Customer Engagement implementation experience with deep expertise across the Microsoft platform, from Dataverse and Power Platform to Power BI and Azure. We set up Dynamics 365 Sales around your process, connect it to the rest of your business, and give leadership reporting they can trust.

Work with us to turn your CRM into a system your sales team relies on every day.

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